Acron Aviation
Aircraft on ground: Immediate customer support
Acron Aviation has a global network of support centers to serve our Avionics and Training Systems customers with immediate aircraft on ground (AOG) issues.
AOG: Avionics
Line-replaceable units only
In the event of AOG (line-replaceable units only), please use the relevant contact details on this page. Who to contact will depend on your product type and location. AOG services only. Not to be used for standard spares requests.
- For technical or software assistance, click here.
- For standard requests, click here.
STS
Hotline: +1-888-878-7264
Email: sales@sts-cs.com
Topcast
Hotline: +852-3428-8852
Email: aog-team@topcast.com
Thales Orlando Call Center
Hotline: +1-732-242-6363
Email: AOGThales@us.thalesgroup.com
North America, Europe, Middle East: STS
Hotline: +1-888-878-7264
Email: sales@sts-cs.com
Asia-Pacific, Latin America, Caribbean: Topcast
Hotline: +852-3428-8852
Email: aog-team@topcast.com
AOG: Training Systems
Log in to the Service Desk portal. Go to in support documents, read and follow the instructions in the AOG guide.