Acron Aviation
Aircraft on ground: Immediate customer support
Acron Aviation has a global network of support centers to serve our Avionics and Training Systems customers with immediate aircraft on ground (AOG) issues.
AOG: Avionics
Acron Aviation avionics and ACSS business jet, helicopter and general aviation products.
- Support center - OEMServices
- Phone (North America): +1 (470) 704-3848
- Phone (rest of world): +33 172 02 2323
- Email: aog@oemservices.aero
- Locations: Paris, Singapore, Dubai, Atlanta, Shanghai
Regional and air transport products (ACSS)
- Products - SafeRoute®, TCAS 2000, TCAS 3000SP™, T²CAS®, T³CAS®, Transponders and TCAS Antennas
- Support - Thales Avionics is the exclusive sales and support agent of ACSS products to Commercial Air Transport customers operating Airbus and Boeing aircraft
AOG: Training Systems
- Support (from within UK) - 020 8938 3221
- Support (from outside UK) - +44 20 8938 3221
Alternatively speak with your Customer Relationship Manager.
In the event that a spare part is required, a spares request can be raised directly via our service desk web portal.